IBMAR Privacy Policy
Last updated: 1 July 2026
1. Introduction
IBMAR values your privacy and is committed to protecting your personal data. We process personal data carefully, confidentially, and in accordance with the General Data Protection Regulation (GDPR), the Dutch GDPR Implementation Act (UAVG), and all other applicable European and Dutch privacy laws.
This Privacy Policy applies to all visitors of our website, customers, business partners, and any other individuals whose personal data is processed by IBMAR.
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2. Data Controller
IBMAR
Paddestoelenlaan 102
3903 GG Veenendaal
The Netherlands
Chamber of Commerce (KvK): 42087614
Email: info@ibmarofficial.com
Website: www.ibmarofficial.com
IBMAR is the data controller responsible for processing your personal data as described in this Privacy Policy.
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3. Personal Data We Collect
Depending on how you use our website and webshop, we may process the following personal data:
* First and last name;
* Company name (where applicable);
* Billing and shipping address;
* Email address;
* Telephone number;
* Order details;
* Payment information required to process your payment;
* IP address;
* Browser and device information;
* Customer account information;
* Communications via email, contact forms, or customer support;
* Product reviews or feedback submitted voluntarily.
We only collect personal data that is necessary for the purposes described in this Privacy Policy.
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4. Purpose of Processing
IBMAR processes personal data solely for the following purposes:
* Processing and delivering orders;
* Processing payments;
* Sending order confirmations and shipment tracking information;
* Providing customer support;
* Managing customer accounts;
* Improving our website, products, and services;
* Fraud prevention and website security;
* Complying with legal and tax obligations;
* Sending newsletters and marketing communications where permitted by law or where consent has been provided.
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5. Legal Basis for Processing
We process personal data only where a valid legal basis exists, including:
* Performance of a contract;
* Compliance with a legal obligation;
* Legitimate interests;
* Your consent.
Where processing is based on consent, you may withdraw your consent at any time.
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6. Payments
IBMAR uses Mollie B.V. as its payment service provider.
Mollie processes only the personal data necessary to securely process your payment. IBMAR does not receive or store complete payment card or banking information.
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7. Website Platform and Technical Services
The IBMAR webshop is built using WordPress.
We also work with hosting providers and technical service providers responsible for maintaining, securing, and supporting our website. These service providers process personal data only where necessary to perform their services and are contractually required to protect your information.
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8. Shipping
To deliver your order, IBMAR shares only the information necessary with our logistics and shipping partners.
This may include:
* Name;
* Shipping address;
* Email address (where required);
* Telephone number (where required for delivery).
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9. Social Media
IBMAR is active on social media platforms, including Instagram and TikTok.
If you visit our social media pages, interact with our content, follow our accounts, or contact us through these platforms, your personal data may be processed by the respective platform in accordance with its own Privacy Policy.
IBMAR has no control over how these third-party platforms process personal data.
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10. Cookies
Our website uses cookies and similar technologies.
These may include:
* Essential cookies;
* Analytical cookies;
* Marketing cookies (only after obtaining your consent).
Non-essential cookies are placed only after you have given your explicit consent through our cookie banner.
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11. International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), IBMAR will ensure that such transfers are carried out in accordance with applicable GDPR requirements and appropriate safeguards.
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12. Data Retention
IBMAR retains personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
Typical retention periods include:
* Financial and administrative records: 7 years;
* Customer accounts: for as long as the account remains active;
* Customer enquiries: up to 2 years;
* Newsletter subscriptions: until consent is withdrawn or the individual unsubscribes.
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13. Data Security
IBMAR implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or unlawful processing.
Our security measures are regularly reviewed and updated where necessary.
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14. Sharing Personal Data
IBMAR does not sell, rent, or commercially disclose your personal data.
Personal data is shared only where necessary for:
* Payment processing through Mollie;
* Shipping and delivery services;
* Operating and securing the WordPress webshop;
* Hosting and IT support;
* Compliance with legal obligations;
* Performance of our contractual obligations.
Where required by law, IBMAR enters into Data Processing Agreements with third-party service providers.
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15. Your Rights
Under the GDPR, you have the right to:
* Access your personal data;
* Request correction of inaccurate information;
* Request deletion of your personal data;
* Restrict processing;
* Receive your personal data in a portable format;
* Object to the processing of your personal data;
* Withdraw your consent at any time where processing is based on consent.
Requests may be submitted to:
IBMAR will respond to your request within one month, unless a longer period is permitted by law.
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16. Complaints
If you have any concerns regarding the processing of your personal data, we encourage you to contact IBMAR first.
You also have the right to lodge a complaint with the competent data protection authority, including the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), where applicable.
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17. Changes to this Privacy Policy
IBMAR reserves the right to amend this Privacy Policy at any time.
The most recent version will always be published on our website. We recommend reviewing this Privacy Policy regularly.
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18. Contact
IBMAR
Paddestoelenlaan 102
3903 LV Veenendaal
The Netherlands
Email: info@ibmarofficial.com
Website: www.ibmarofficial.com